‎25 years ago, Jim Pauls sold me my home at 67 Hardale Crescent. As we walked through the house, that day, he pointed out all of the features that we had told him were important to us. He really listened to our wants and needs.
Fast forward to December 2011. Jim Pauls listed my home again but, this time, I was the vendor. It was amazing that Jim noticed all of the changes that had come with... 25 years. He understood that, emotionally, it was difficult for me to sell the house that had been home for all those years; the only home my son had ever known.
Jim was sensitive to my concerns about strangers going through my home and, he recognized that the longer the house was listed, the more difficult it would be for me.
Jim was supportive and, at that same time, aggressive in getting my house exposed to a wide range of venues where potential buyers would see it.
Jim did such a fabulous job that he sold it, for the second time in 25 years, within ten days of listing. Both then, and now, Jim was the listing and selling agent.
Jim genuinely cares about the people who trust him with their most important purchase and sale. With his usual high level of professionalism, he treats everyone with the utmost respect.
Thanks, Jim, for the amazing work you do and for knowing the market so incredibly well! Doing business with you is an absolute privilege!

GWEN HOWARTH-MERWIN

Within the past year I have been provided with service from two real estate companies. Susan Valerio’s client care was far superior to her competitor. Her availability, efficient response, and attention to our needs were incredible to say the least. She respected our financial position and did not try to push our budget. She listened to our needs, and provided options for us to view daily. When we expressed interest in seeing potential homes she was in touch with us immediately to visit them. While we were looking at houses we were interested in she informed us of others we could see at the same time. She prepared us for expected costs of purchasing a home, contact information for service providers when we moved in, and continues to stay in touch to see how things are going with our family. Everything we asked for in a house we received in the home Susan Valerio helped to provide us with. The competitor was only available by pager, often had other staff on his team contact me on his behalf, sold my property for twenty thousand less than he had originally quoted, listed the property for a half a year, and then pushed a quick sale. Susan Valerio was honest, efficient and personable. The experience we had with her at Jim Pauls Real Estate was supportive, and considerate. I am writing this recommendation as I already tell everyone I know about the quality of care we received working with her, especially when they are complimenting our home. I am happy to talk to anyone who is interested in purchasing any property about the specific details of my experience. 
Thank you Susan!

KAREN WHITWELL

My family and I could not be more pleased with the efforts and accomplishments made by the entire Pauls Team and especially our Real Estate Agent, Susan Valerio.
With our detailed characteristics and specific needs, Susan helped us research, locate, and purchase our dream house, all within weeks of beginning our search! We are so very happy with our home, and wouldn't have found it without the help of Jim Pauls Real Estate Ltd. 
Thanks so much!

JOSH & ELISABETH RUSSELL

As first time buyers we had no idea what we were doing. Susan made the buying process very easy. She knew exactly what we wanted and was incredibly helpful, efficient, reliable, and flexible. We strongly recommend Susan Valerio and her team at Jim Pauls Real Estate when buying a new home!

AMANDA SEMLEY and AMBER YORKE

We had a great experience with Jim Pauls real estate! Their experience worked for us.

THOMAS AND CHRISTIE BLACKWOOD

Our house hunting was a great experience. We were so happy to have such a great Realtor who knew what we wanted and found it. Thank you so much, can not wait to start our family in our new house! I definitely would recommend Jim Pauls Real Estate to any of my friends and family buying or selling their home!

Thank you for a great experience :)

ROB AND LEANNE JEKABSONS

"Due to a recent change in my family life I was forced to sell my home. I was very concerned due to the fact that extensive renovations were needed.  I had past dealings with Jim Pauls Real Estate Ltd that were very positive, so I knew his team were the ones to call. Jim came down took a look at the house and agreed to list the house as soon as possible.  It was a big relief to know that I would be able to sell the house and do alright financially in the process.  Regardless of the time or day Jim or one of his team were there to answer my questions, address my concerns and if necessary meet on short notice.  His advice helped me sell the house in a short period of time and even have a few dollars left.  Something I am quite sure would not have been possible if I had listed with another agency.  Without any hesitations I would highly recommend Jim Pauls Real Estate Ltd whether you want to buy or sell."

ROBERT BAGLEY

From our first purchase – to selling – and recently finding our dream home – Jim made what could have been stressful easy!  He spent a lot of time working off hours on our behalf.  We appreciated the expertise, honest advice, and positive outlook.    A BIG thank-you to Jim and his team for helping us many times!    

MARK AND ALYSIA LANE

We will deal with Jim again next time...deal was set up, viewings & offers made, then sold (over asking) all within 48hrs!  Thanks for a job well done!!

CAROL BROWN

We came to Susan Valerio after an unsatisfactory experience with another agent. What a difference! She certainly fulfilled all of our expectations as a professional real estate agent who was a pleasure to deal with. Susan understood our expectations and knew how to convert them to reality in the current market environment. We were very impressed with Susan. She made the process as seamless and stress-free as possible. Susan was very professional throughout all our real estate dealings. We couldn't imagine selecting anyone else for future sales or purchase. We highly recommend Susan to anyone who is buying or selling.

Thank you Susan

JESSICA RAPOSO & CHRIS ALMEIDA

Working with Susan was a great experience.  She answered any and all questions we had concerning any property we were interested in and helped us get the one we wanted.  I would highly recommend her to anyone I know looking to buy or sell a house.

MICHAEL ALVES

Susan was very patient with me as we seemed to go through quite a few places. But, she ended up finding the place I now call home. Also she makes herself available to make the deal that you so desire. I recommend her to anyone looking for a real estate agent.

GEORGE MACUT

“Susan was a great agent to work with, she was very flexible with my schedule, always available to answer any questions or concerns that I had and was very honest in the houses that were shown to me; pointed out the flaws and positive characteristics in each house.  She was also very patient and put no pressure on me to buy.  Great experience with her and I look forward to working with Susan again.  I also have no hesitation to refer family and friends.”

CHRIS CABRAL

Dear Jim, I am writing to let you know how pleased we were with you as our real estate agent. In handling both the sale of our previous home and the purchase of the new one, you provided us with exceptional service, invaluable knowledge and helpful advice. At every single stage of our move you were always promptly available to answer our questions. Your warm sense of humor, your relaxed personable style and your patience in helping us find the perfect home was much appreciated. It is with every confidence that I can strongly recommend other to employ you and the ‘Jim Pauls Team’. As a matter of fact, I have already recommended you to my daughter..... There is no better testimonial than that!

CRAIG MOORE

When my wife and I first thought about selling and buying our home we immediately felt overwhelmed. That’s when a friend recommended we call Jim Pauls. Jim’s approach along with his experience and expertise put us at ease right away and made the whole experience wonderful and exciting! From start to finish Jim looked after us, and put all our worries to rest, and found us the perfect home! If you’re looking to buy or sell a home I would strongly recommend Jim Pauls Real Estate.

REV. TODD & TINA BENDER

Sheila, Thank-you so very much for all your help. You were a tremendous support, and I appreciate your professionalism.

DOLORES HURLEY

Jim has been our Real Estate Agent for many years. We trust him completely and will continue to do so for many years ahead.

TED & ARNIECE SALATA

As first timers, Susan was very thorough and patient throughout the entire process. She made sure we found a home that met all our needs and more. Susan made us feel very comfortable and we would highly recommend her.

VERA FURTADO & TONY VUIC

YOU HELPED US FIND OUR PERFECT HOME! Our experience with Jim Pauls Real Estate was superb! As first time home buyers we were unsure, nervous and excited about finding our home. Jim made it a fun and exciting process. He is extremely professional, knowledgeable, reliable, and very well connected with other Realtors in the area. What stood out about Jim and his team was that they always put her clients first, and it definitely showed throughout the entire process. Jim surrounds himself with a great team!! Jim's outlook to different properties, was an angle that was unique and beneficial to us. He looked for the value in a home and property, rather than the cosmetic appeal. A little work was what we were looking for, to create a home that was meant for us. It only took a bit of time, and we had found it. After winning a bidding war for the home, we ran into the original owners of the house and were informed that the only reason we got the home was because of our agent. They informed us, that our agent spoke so highly about us and they were so excited to have such a fantastic couple move into their home. Having an agent who understood us and took the time to get to know us, eventually made to process complete. We would highly recommend Jim Pauls Real Estate to all family and friends who are seeking to sell or buy a property!

JORDAN REDDICLIFFE & KATHY PENIC-REDDICLIFFE

When we were ready to purchase our first home, there was no question that we would be going to Jim Pauls Real Estate! After meeting with Jim and then Susan we felt at ease and comfortable going through the process of buying a home. Everything was handled quickly, efficiently and with the utmost integrity. Susan made sure we were completely happy with our purchase and walked us through each step which made a huge difference for us as first timers!  We also love their concern for the community as a portion of their sales go to support City Kidz in Hamilton.  Thanks Susan and Jim!

NATHAN & CARLEY ELLIS

The task of buying your first home can be emotionally draining and difficult. Jim Pauls Real Real Estate made it easy; they did all the hard work for us in finding and booking houses to view. In the end the results were exactly as we hoped; we found our dream home and paid only what we planned on. I would recommend Susan Valerio and Jim Pauls to anyone who is looking for dedicated, caring people who put their interests last and yours first. They will put their heart into finding the perfect home for you. Thank you Susan and Jim for everything!

LUKE & AMANDA CRONSBERRY

My wife and I really wanted to buy a house downtown Hamilton, but we both had no idea where to start. We sat down with Susan and Jim and talked through all of our options, discussed what would be within our budget, and started looking at potential houses. We found our dream house in an area we loved, and were thankful for their experience and expertise in helping us find it.  However, that was not when we really needed them. We really needed them when, on the day of the move, the old owners almost went bankrupt and attempted to cancel the move. With all of our stuff in boxes and our apartment lease about to expire, my wife and I were freaking out. Jim and Susan called us immediately, scheduled an emergency meeting, and laid out all of our possible options. They told us that "they would make sure this worked", and we believed them. Despite the insane complications, we knew that they would take care of the situation. By the end of the day all of the problems were resolved and we were able to move into our new house.  We don't know what we would have done if we were buying independently
or didn't have people with so much experience taking care of us. They took one of the most chaotic days of our lives and turned it into a day of celebration. We love our house, so thanks Jim and Susan!

KEVIN & MEAGHAN MAKINS

We listed our house with Jim and Susan this spring. In this declining market, we were worried that it would take us a long time to sell our house or that we would have to sell it for less than we thought it was worth. However, with Jim and Susan’s excellent marketing, advice and support our house sold in 2 weeks at a price that was close to what we were asking. Jim and Susan provided excellent advice to us regarding preparing our home for sale and Jim was incredibly supportive and knowledgeable during the sale negotiations. In addition, we have two young children and Jim and Susan were always very flexible and understanding in booking viewings around nap and bedtimes.  In the future, we will always look to Jim and Susan for all of our real estate needs and highly recommend them to everyone we know.

MICHELLE & CAMERON SMITH

As first time house flippers, my cousin and I needed some professional advice. Jim showed us what kind of house to look for, house much money to spend, and where to spend it. Then he worked out a great deal to keep our carrying costs down. When it came time to sell, Jim’s advice on how to showcase the home paid off. We got our first offer after only four days on the market. Susan closed the deal in a matter of hours and we made a tidy profit. Experience definitely made the difference. Thank you Jim and Susan, for making us successful flippers.

MIKE PAULS & ROB MORRISON

We have always wanted to have a home in the country with some property but never found anything that we would up and sell our home for... till New Years day 2009. I found a home on the internet, we drove by it, e-mailed Jim and a few hours later were talking to Susan booking an appointment to go through this house. After praying and earnestly seeking what God wanted us to do we listed our home of 26 years with Susan. We just knew that this was the house that God wanted us to have. Our home was listed on Friday, sold on Saturday to the first person that came through and at 98% of the asking price we purchased our dream country estate on the Sunday!! All in one weekend and they say there is a recession!! We move the end on April and can’t wait to get into our new home. Special thanks to Susan & Jim for their incredible patience, help and understanding during this incredible journey we are on. I would highly recommend Jim Pauls Real Estate to anyone wanting to buy and/or sell their home. They really give you that ‘Personal Touch’ and are truly very special people in our books!

NORMAN & CINDY RAYMER

When we decided to purchase the home that had been originally in our family for generations, we called Jim for help. Not only to purchase the house we wanted but to sell the home that we had lived in for 25 years. Following his advice, we were able to purchase the house at a much better price than we had anticipated and sold our existing home within a month. Overall the experience went very smoothly. Thank you Jim!

MARK & RUTH ALTENA

Working with Jim and his support staff was a wonderful experience for us. As first time home buyers/owners this very complicated and sometimes grueling process was made so easy and very much enjoyable for us. Right from the first time we met, Jim made us feel like a part of his family, watching out for our best interest as well as going above and beyond (in our opinion) to find us a house that would become our home.  We would and have recommended Jim Pauls Real Estate to anyone looking to buy or sell, we will definitely be using them in the future. Thanks again to Jim & Susan for all of your hard work.

DAN & CHERIE MCBRIDE

This is the third time that we have used Jim Pauls Real Estate for buying or selling a home. We would never choose anyone else. The first two times were great, quick and straight forward. This time however, we decided to sell in a very unpredictable market. It took some time, but Jim & Susan were excellent through it all. They were determined that our house would sell and went the extra mile to make it happen. Unfortunately, the owners of the house we wanted to buy wanted to do things privately. Not something that we would ever do again. So even though we weren’t technically using agents, Jim & Susan were still wonderful. They went above and beyond to help us through the process and answers any questions that we had. We would strongly recommend Jim Pauls Real Estate. They listen to your needs and do whatever they can to make the buying & selling experience as easy as possible.  Thanks guys, we couldn’t have done it without you.

JON & SHELLEY AGNEW

Twice in the past 3 years, my family has had to relocate inter provincially. Each of these moves were time sensitive. Jim quickly found us great options each time and saved us a lot of stress. His breadth of experience in Hamilton real estate saved us both time and money. He’s respected by other Realtors, has a great reputation and an incredible network of relationships. He also knows the city well and has a good eye for value. There were a lot of homes we didn’t need to look at because Jim was able to find us what we wanted right away. And beyond all that, we even enjoyed the time we spent together.  By the time we came to our second move, Susan had joined the team and helped us know how to sell our home quickly and for a great price. We highly recommend them both.

REV. CHRIS & MONICA WIERSMA

After 18 years in the same home, moving was quite traumatic for us, but you gave us the direction we needed to make our dream of country living a reality. Your advice on the well was a deal saver, and the quality and pressure are better than in the city now, without the bill :) I expect it to be another 18 years until we need your services again, however, we will definitely recommend Jim Pauls Real Estate to anyone in the market. We could not have been happier.

AL & NANCY BISHOP

My sister and I were very interested in purchasing a property in the Hamilton area. We were having problems with all the Realtors we had encountered. Finally, we came across Jim and Susan with their extensive knowledge and experience in Hamilton properties. They were able to find us exactly what we were looking for! Unfortunately, we were having issues finding the funding, Jim and Susan both dedicated the time and effort to help us get the funding needed.  Thanks to Jim and Susan we now live in our ideal property at a price that was more than reasonable! If you need a good Realtor, I strongly suggest seeking Jim and or Susan. They were both professional and courteous and they get results!

JOHN & PATRICIA BONDY

Being first time home buyers, my husband and I were anxious to ensure that we were getting everything just right. Jim and Susan were professional, and friendly with attention to details. We were able to get exactly what we were looking for. It was a pleasure to work with them and would/will recommend Jim Pauls Real Estate to all of our friends and family.

JILLIAN & RICHARD WIEBE

When the time came for me to purchase my first house I called Jim. Over the years Jim has always gone the extra mile for my family. He is always available to lend us his expertise.  Jim was very thorough threw out the entire process. Jim provided me with giving me a number of great houses to view and he reassured me that the house I chose was a great selection. He was able to negotiate a great price for me.  I would recommend any of my friends or family to deal with Jim in the future.

CHAD MARTIN